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What is Therapeutic Mentoring?
Therapeutic Mentoring offers structured, one-to-one, strength-based support services between a therapeutic mentor and a youth (up to the age of 21) for the purpose of addressing communication, daily-living, and social needs.

Services are provided in any setting where the youth resides, such as the home (including foster homes and therapeutic foster homes), and in community settings, such as schools, child care centers, respite settings, as well as other culturally and linguistically appropriate community settings.

What services are provided?
Therapeutic Mentoring services include:

1. Coaching, supporting and training the youth in age-appropriate behaviors

2. Interpersonal communication, conflict resolution, problem-solving

3. Relating appropriately to other children, adolescents, and adults, in recreational and social activities pursuant to a behavioral-health treatment plan developed by an outpatient, or In-Home Therapy provider in concert with the family, and youth whenever possible, or pursuant to an Individual Care Plan (ICP) for youth with Intensive Care Coordination (ICC).

These services help to ensure the youth’s success in navigating various social contexts, learning new skills and making functional progress. The Therapeutic Mentor offers supervision of such activities and engages the youth in discussions about strategies for effective handling of peer interactions.

When are Therapeutic Mentoring Services necessary?
Therapeutic Mentoring Services are often necessary to achieve goal(s) established in an existing behavioral health treatment plan for outpatient or In-home Therapy or in an ICP for youth in ICC.

Progress toward meeting the identified goal(s) are documented and reported regularly to the youth’s current treater(s).

Services are designed to support age-appropriate social functioning or ameliorate deficits in the youth’s age-appropriate social functioning.

Who is eligible for Theraputic Mentoring?

Only members of MassHealth Standard, or MassHealth CommonHealth Benefit plans can access this service. We accept all Managed Care Entities (MCE’s)

• Boston Medical Center Healthnet Plan (BMCHP)

• Fallen Community Health Plan (FCHP), at Beacon Health Strategies

• Neighborhood Health Plan (NHP), at Beacon Health Strategies

• Massachusetts Behavioral Health Partnership (MBHP)

• Network Health (NH)

What criteria must be met?
Therapeutic Mentoring (TM) is a Clinical Hub dependent service. Referral can only be made if the youth is engaged in out-patient services (Clinician/Therapist), In-Home Therapy (IHT) or Intensive Care Coordination (ICC).

What does it mean to be a Clinical Hub dependent service?
Referrals must come from one of the three clinical hubs:

1. Out-Patient Services (OP)

2. In-Home Therapy (IHT)

3. Intensive Care Coordination (ICC).

Service will not be authorized as a “stand-alone” service. It requires a hub. There must be a goal identified on an existing individual care plan (ICP) for youth in ICC, or a treatment plan for youth in IHT, or outpatient (behavior management plan) that the service is required/needed to address.

How are Referrals Made?
To make a referral, please fill out one of our Online Referral Forms (New Bedford, Fall River, Cape Cod,) or contact:

• Josephine Cardona, Program Director, New Bedford (jcardona@cfservices.org )

• Jennifer Madeira, Fall River (jmadeira@cfservices.org )

• Kerry-Lee Armstrong, Hyannis (karmstrong@cfservices.org) or call