CHILD & FAMILY SERVICES




 


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COMMUNITY SERVICE AGENCY
Intensive Care Coordination (ICC)

What is ICC?

ICC is a service that uses the Wraparound care planning process to coordinate multiple services and supports for youth with Serious Emotional Disturbance (SED). Involvement and participation in ICC is voluntary.

How does ICC help families?

A care coordinator is assigned to work with each youth and family enrolled in ICC. The care coordinator is responsible for working with the youth and family to:

  • Complete a risk management and safety plan

  • Conduct a comprehensive home-based assessment of the youth’s and family’s strengths and needs

  • Assemble a care planning team of the family’s preference made up of formal (e.g. teachers, state agency workers, etc.) and natural supports (e.g. friends, neighbors, ect.) to help support the youth and family.

  • Develop an individual care plan (ICP) that guides the family and team on pursuing goals identified be the care planning team

  • Make sure services and supports identified in the ICP are in place and coordinated.

Family Support and Training

Persons delivering this service are known as family partners. A family partner has experience as a caregiver of a youth with special needs. The family partner works closely with the care coordinator (for youth in ICC) to help the parent(s) or caregiver(s) of the youth by:

  • Teaching the parent/caregiver how to navigate the child-serving systems

  • Identifying available services and supports in the community

  • Developing connections with self-help or support groups

  • Supporting and coaching the parent/caregiver in reaching goals identified on the ICP

What are the eligibility requirements?

Intensive Care Coordination facilitates care planning and coordination of services for MassHealth youth, with serious emotional disturbance (SED), under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria for this service.

How are Referrals Made?

To make a referral, please fill out our Online Referral Form, or contact:

  • Sonia Mancini, Program Director (smancini@cfservices.org ) or contact

  • Erin Silva, Senior Care Coordinator (esilva@cfservices.org ) or contact

  • Deloris Joseph, Senior Care Coordinator (djoseph@cfservices.org ) at

Child & Family Services, Inc. Someone should return your call within 24 hours to schedule a face to face interview.

Community Outreach

800 Purchase Street, 4th Floor
New Bedford, MA 02740
Telephone:       508-990-0894
Fax:                 508-990-0298
 

Child & Family Services, Inc- Main Office ● 1061 Pleasant Street ● New Bedford, MA 02740● Tel- (508) 996-8572 ● Fax (508) 991-8618